Short Term Disability Claims

FAQs

1. How do I file a claim for short term disability benefit?

   Please contact the Claims Department at (888) 855.4261 Monday to Friday from 8:30 AM to 4:30 PM – eastern, for information and guidance in filing a claim. Claim forms are also available upon request.

2. Is there a deadline to file a short term disability claim?

   Claims should be filed as soon as you know you have to stop working due to a disability. Policy requirements vary, and the sooner you file a claim, the quicker the Claim Department can begin evaluating your eligibility for benefits.

3. How long do I have to be out of work to be eligible for benefits?

   Typically, zero days for an injury or seven (7) days for an illness. In addition to being out of work, you must also be under treatment for your disability.

4. Am I eligible for benefits?

   Your fund office should be able to assist you in determining your eligibility. Typically, this is determined by the number of banked hours you have accumulated.

5. What is the benefit amount that I am eligible for?

   Benefit amounts vary by policy. Your fund office should be able to assist in determining the benefit amount.

6. Can my benefit payments be deposited directly to my bank account?

   No, direct deposit is currently not available for Short Term Disability benefits. Benefits are paid by check.

7. How often are benefits paid?

   No, direct deposit is currently not available for Short Term Disability benefits. Benefits are paid by check.

8. How often are benefits paid?

   Benefits are paid once a week.

9. How long will I be receiving short term disability benefit payments?

   Benefits are paid as long as you remain disabled, subject to the maximum benefit period, described in the policy, which is typically 26 weeks.

10. If I was hurt at work but not getting paid, am I eligible for short term disability benefits?

    If your Workers Compensation claim was denied, and you meet the definition of disability according to the policy, you may be eligible for benefits. However, before eligible benefits are payable, you will have to provide a copy of the Workers Compensation denial.

    Additionally, you will need to submit a completed and signed reimbursement agreement, wherein you state that you agree to reimburse the benefits paid to you if your Workers Compensation claim is subsequently approved.